How should Victor respond to the receptionist's mistake regarding the call?

Victor's decision to wait an hour before addressing the issue demonstrates a thoughtful and strategic approach to workplace communication. By allowing some time to pass, he can approach the situation with a clearer mindset, potentially reducing any emotional response that may have arisen from the initial mistake. This delay can also provide the receptionist with a chance to recognize their error independently or, at the very least, ensure that Victor’s response is measured rather than reactive.

Waiting also allows Victor to consider how to frame his feedback constructively, focusing on how they can correct the issue effectively rather than placing blame. In many workplace settings, taking a moment to step back can foster a more collaborative atmosphere for resolution, benefiting both parties' working relationship.

In contrast, responding immediately might lead to a more confrontational interaction, which could create tension or misunderstandings. Confronting the receptionist right away could escalate the situation without providing time for reflection or resolution. Ignoring the mistake completely runs the risk of allowing the issue to persist, which may have larger implications for workflow or future communications.

Overall, a measured response enables Victor to maintain professionalism and fosters a positive work environment.